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ulfhedinn's avatar
ulfhedinn
Tutor
Jan 04, 2017
Solved

Cant login to openDNS from genie

Hello,   I bought this router a few months ago and set everything up including LPC just fine.  It was working for awhile but sometime during then and now it stopped filtering correctly.  When I log...
Genie
  • ulfhedinn's avatar
    ulfhedinn
    Jan 09, 2017

    I was able to resolve this on my own.  I ended up doing a factory reset to resolve this.  The odd part is I set it up the exact same way as it was previously setup.  Wish I would have figured out what the culprit was.

dk7800's avatar
dk7800
Aspirant
Mar 08, 2017

I have the same issue as the original poster (unable to login to OpenDNS through Genie), with the following additional information:

 

0. Router model X4S R7800; Firmware V1.0.2.20

1. Before enabling LPC, I had had the router's DNS servers manually set to use OpenDNS servers. I had OpenDNS Home and didn't know that LPC was not compatible.

2. Upon installing Genie and enabling LPC, things worked for a few minutes, but then all internet traffic was blocked.

3. After doing some research, I reset the router's DNS settings to "automatically obtain from ISP". I could then reach the internet from devices.

4. I removed my network from my OpenDNS Home dashboard (because of posts that say you can't have both) and thinking that LPC would be better (more granular settings per device).

5. If I attempt to set my router's DNS servers back to OpenDNS servers, all internet traffic is blocked. So they're left at my ISP's DNS servers.

6. I attempted to use Genie to configure LPC, but the application will not sign into OpenDNS. I can sign in with a browser, however. Why does Genie not work for this?

7. I added a "bypass login" at https://netgear.opendns.com/ but this does not appear in Genie in the login area. The router was rebooted recently.

8. I have tested and now find that no traffic is blocked - definitely not the outcome I was hoping for and wish I never tried LPC or Genie.

 

What do you recommend, factory reset the router?

 

Also, how do I switch back from LPC to OpenDNS Home?