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Changing Open DNS login information

Jordans5168
Follower

Changing Open DNS login information

The Netgear router I own originally came from someone I know. I wanted to set up parental controls, but I need to login to the OpenDNS login. But since it was all ready registered with inforation I don't know I am wondering if there is a way to switch it so I can actually use my parental controls.
Model: Genie|Desktop| Mobile| and Product Setup Genie
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DexterJB
NETGEAR Moderator

Re: Changing Open DNS login information

Hi all,

 

Welcome to the community!

 

You will have to contact OpenDNS to unbind the MAC of the router from the previously registered email. You may contact through the link below.

 

https://www.opendns.com/support/

 

Regards,

 

Dexter

Community Team

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Message 3 of 3

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Re: Changing Open DNS login information

Same here. I keep getting error messages when logging in to parental controls in Genie. Im probably entering the wrong password but it doesn't give you an option to reset password.
Message 2 of 3
DexterJB
NETGEAR Moderator

Re: Changing Open DNS login information

Hi all,

 

Welcome to the community!

 

You will have to contact OpenDNS to unbind the MAC of the router from the previously registered email. You may contact through the link below.

 

https://www.opendns.com/support/

 

Regards,

 

Dexter

Community Team

Message 3 of 3
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