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Jordans5168's avatar
Jordans5168
Follower
Jul 14, 2018
Solved

Changing Open DNS login information

The Netgear router I own originally came from someone I know. I wanted to set up parental controls, but I need to login to the OpenDNS login. But since it was all ready registered with inforation I don't know I am wondering if there is a way to switch it so I can actually use my parental controls.
  • Hi all,

     

    Welcome to the community!

     

    You will have to contact OpenDNS to unbind the MAC of the router from the previously registered email. You may contact through the link below.

     

    https://www.opendns.com/support/

     

    Regards,

     

    Dexter

    Community Team

2 Replies

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  • Same here. I keep getting error messages when logging in to parental controls in Genie. Im probably entering the wrong password but it doesn't give you an option to reset password.
  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator

    Hi all,

     

    Welcome to the community!

     

    You will have to contact OpenDNS to unbind the MAC of the router from the previously registered email. You may contact through the link below.

     

    https://www.opendns.com/support/

     

    Regards,

     

    Dexter

    Community Team