Orbi WiFi 7 RBE973
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Failure to update R6400v2 firmware

Outbackmariner
Follower

Failure to update R6400v2 firmware

Genie app says “please wait approximately 1 minute to update” but firmware never installs and I’m right back to 1.0.2.52 trying to update to .56
Occasionally will get the message that my firmware is up-to-date but app still reads .52.
Message 1 of 3

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DexterJB
NETGEAR Moderator

Re: Failure to update R6400v2 firmware

Hi @Outbackmariner,

 

Welcome to the community!

 

You can try manually updating to the latest firmware version (1.0.2.60). The link below may help.

 

http://kb.netgear.com/app/answers/detail/a_id/23960

 

Regards,

 

Dexter

Community Team

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Message 2 of 3

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DexterJB
NETGEAR Moderator

Re: Failure to update R6400v2 firmware

Hi @Outbackmariner,

 

Welcome to the community!

 

You can try manually updating to the latest firmware version (1.0.2.60). The link below may help.

 

http://kb.netgear.com/app/answers/detail/a_id/23960

 

Regards,

 

Dexter

Community Team

Message 2 of 3
DexterJB
NETGEAR Moderator

Re: Failure to update R6400v2 firmware

Hi @Outbackmariner,

 

I would like to follow up and check if you are still experiencing the issue.

 

Regards,

 

Dexter
Community Team

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