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Forum Discussion
Solved
Genie app was connected to router, but not anymore!
I’ve had my AC1900 for a few months now, and everything has been great-even Genie App. Just the other day, I logged into my Genie App, and it tried to tell me I had to connect to my router. I know for...
- Well, I figured out what happened. I ended up having to enter the router IP address since the app was unable to locate my router by just logging into the app. Issue solved!!! Go me!!!!! 🤣😁
If you own the C7000 you would be better off in the appropriate section.
Cable Modems & Routers
Which genie app is this?
This could be one of several things, the browser interface, a Windows or Mac program for a PC, or a mobile Android/iThing app. Netgear labels them all as genies. Which are you using?
Well, I figured out what happened. I ended up having to enter the router IP address since the app was unable to locate my router by just logging into the app. Issue solved!!! Go me!!!!! 🤣😁