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Forum Discussion

Kleven's avatar
Kleven
Aspirant
Nov 01, 2018
Solved

Genie login

So here's one: Trying to login to my R7000 v 1.0.9.42 from my android phone (Motorola's Droid) works just fine...suddenly from my Amazon Fire I get a password error. I'm sure it worked last week ... ...
  • DexterJB's avatar
    DexterJB
    Nov 02, 2018

    Hi Kleven,

     

    Welcome to the community!

     

    1. Have you tried re-installing the app on the Amazon Fire?

    2. Have you tried changing the router password?

    3. If it is an option for you, you can try sideloading the updated version of the Genie app from APKMirror.com if available. This link may help.

     

    Regards,

     

    Dexter

    Community Team

schumaku's avatar
schumaku
Guru - Experienced User
Nov 02, 2018
Kleven wrote:

Using apx extractor I sideloaded Genie (via email) and that seemed to work! Thanks Dexter JB !!

v3.1.62 version or what?

Kleven's avatar
Kleven
Aspirant
Nov 02, 2018
Yes, version 3.1.62