Having trouble logging in the genie router

[zps77]

I'm trying to log into my router to check for any new updates but despite using the correct password, I'm not able to log in.

[michaelkenward]

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@zps77 wrote:

I'm trying to log into my router to check for any new updates but despite using the correct password, I'm not able to log in.

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Not much to go on there.

Log into the router how? I ask because you have posted in the Genie and that could mean various things.

What are you doing and where does it go wrong? Any error messages?

Manuals are always a good place to start.

Visit the support pages:

Support | NETGEAR

Feed in your model number and check the documentation for your hardware.

Check the section in the manual Upgrade Router Firmware.

You may have done that already. I can't tell from your message.

I mention it because Netgear gave up on supplying paper manuals and CD versions some years ago and people sometimes miss the downloads.

You could also read this:

How do I manually upgrade firmware to my NETGEAR router? | Answer | NETGEAR Support

Don't expect much for the WNDR3400v2. It dates back to 2013 and the latest firmware up date was in 2017.