I am not able to login in open dns account inspite of creating it

[iamtanmoy42]

I have created a open dns account for parental controls but I am not allowed in the genie app to login in open dns account...So i am not able to do parental controls...Pls help me ..

[michaelkenward]

Tried a web browser on a PC?

https://netgear.opendns.com/sign_in.php

[uniquetukie]

I'm having the same problem. PC, phone, tablet ... nothing works. I've reset my password at least twice, and then immediately got an Oops message for using the right password!

[michaelkenward]

Did you try the browser trick? You don't say.

[uniquetukie]

I thought the answer would be obvious, but I guess you can't be too sure in this dumbed-down age.  Yes I'm being silly. 🙂 

I tried the laptop at home, the desktop at work, and all on Chrome, Edge, and Explorer on my laptop.  Nada.