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Ios10 + genie
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Any ideas?
Thanks
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Hi @Rands100,
Thank you for responding. The remote login through the Genie app feature is currently only supported by the following router models:
R6250
R6400
R6700
R6900
R7000
R7300DST
R7800
R7900
R8000
R8300
R8500
R9000
You may refer to the article linked below.
http://kb.netgear.com/app/answers/detail/a_id/26109
Regards,
Dexter
Community Team
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Re: Ios10 + genie
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Re: Ios10 + genie
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Re: Ios10 + genie
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Re: Ios10 + genie
Hi @Alexsanders and @Rands100,
The fix for the numbers issue will be on the next release. Please make sure you keep the app updated.
Regards,
Dexter
Community Team
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Re: Ios10 + genie
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Re: Ios10 + genie
Hi @Rumarch64,
Please try uninstalling and reinstalling the app and check if you are able to login through the app.
Regards,
Dexter
Community Team
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Re: Ios10 + genie
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Re: Ios10 + genie
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Re: Ios10 + genie
If I put the remote access IP address in the browser it works okay that way. Just not through the app.
Richard
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Re: Ios10 + genie
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Re: Ios10 + genie
1. Model no. is WNDR3700v4
Firmware is 1.0.2.78WW
2. I've tried registering for remote access again
3. It does the same on all my devices.
Richard
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Hi @Rands100,
Thank you for responding. The remote login through the Genie app feature is currently only supported by the following router models:
R6250
R6400
R6700
R6900
R7000
R7300DST
R7800
R7900
R8000
R8300
R8500
R9000
You may refer to the article linked below.
http://kb.netgear.com/app/answers/detail/a_id/26109
Regards,
Dexter
Community Team
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