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Latest firmware breakd D6200 web GUI, how do I roll back using the Genie?
Hi,
The latest firmware for the D6200 (V1.1.00.34_1.00.34) has broken the web GUI. I have tried Firefox, Chrome and Edge, all show a mostly text page. If I use the Genie to try and update (to roll back) the firmware it only has the online update option, not update using a file (I have downloaded the previous version)
How can I load firmware from a file without the web GUI?
I presume that a factory reset will still use the firmware currently running, rather than reverting to the version it shipped with??
I am able to log into the router using the browser interface, but the home page displayed is simply dumb text, with the exception of the logout text which in fact does allow me to log back out again. All the other text seems to be text only. (I have not explored the HTML behind the page)
What does "simply dumb text" mean?
Screen (Alt + Print Screen) shot?
I assume that you tried routerlogin.net.
You could try the more severe recovery reset:
Press reset for 30 seconds
Keep pressing reset while removing power
Keep pressing reset for another 30 seconds while apply power
This might dislodge any corrupt settings in the firmware.
The latest firmware for the D6200 (V1.1.00.34_1.00.34) has broken the web GUI. I have tried Firefox, Chrome and Edge, all show a mostly text page.
And that text page says?
What do the LEDs look like on the thing?
Did you reset the router to factory settings after the firmware flash?
New firmware sometimes introduces changes that are not compatible with the old configuration.
So while it isn't guaranteed to fix problems a factory reset is the first thing to try if you have issues with new firmware.
This is a nuisance because you then have to reconfigure the device all over again.
You can backup your settings before you reset and restore them later. But that may just bring back the fault. Then again, at least you will know if the reset fixed the problem.
Re: Latest firmware breakd D6200 web GUI, how do I roll back using the Genie?
Hi,
Thanks for your reply.
> And that text page says?
I have attached a screenshot.
> What do the LEDs look like on the thing?
Normal, three greens (Power, DSL and internet) and a blue (WiFi)
> Did you reset the router to factory settings after the firmware flash?
No, I am about to try that tonight.
Do you know if a release is a full release, or a patch? By that I mean is it possible that some resource used for the GUI isn't included in the release and it has somehow become corrupted? If so, may an earlier release include this?
A random thought I know.
Is there a menu item that I have missed in either the Android Genie or the Windows Genie that allows a file update rather than the online update?
Re: Latest firmware breakd D6200 web GUI, how do I roll back using the Genie?
schumaku is correct. The release notes say; > Log in to the router using a Web browser. The URL is http://www.routerlogin.net. > Click ADVANCED tab > Administration > Firmware Upgrade
Sadly I have now effectivly "bricked" the router. I did a factory reset, and not only did it not fix the problem, but all the ADSL credentials are of course gone, and I can't enter them without the web GUI.
Sigh.
Any ideas?
Is there a url that triggers a firmware file upload?? such as something like 192.168.0.1/advanced/update, or is all generated on the fly?
Sadly I have now effectivly "bricked" the router. I did a factory reset, and not only did it not fix the problem, but all the ADSL credentials are of course gone, and I can't enter them without the web GUI.
"Bricked" is a term that refers to a device that simply will not work. The usual indicator is a flashing power LED. Is that what you see?
Hard to know what you mean by the web GUI. The browser interface?
Is there a url that triggers a firmware file upload?? such as something like 192.168.0.1/advanced/update, or is all generated on the fly?
If you can get at that page in the interface you can either perform a manual upload as described in the release notes or you can invite the modem/router to do it automatically.
Re: Latest firmware breakd D6200 web GUI, how do I roll back using the Genie?
Hi,
> "Bricked" is a term that refers to a device that simply will not work. The usual indicator is a flashing power LED. Is that what you see?
Sorry, I have indeed played a bit loose with the term "bricked".
The router appears to be fully functional with the exception of the browser interface, this is where I use a browser and "point it" to, in my case 192.168.0.1. and log in.
(I have said "bricked" as esentially the router is unuseable, and apparently unrecoverable)
The Windows Genie, and Android Genie still connect and appear to be fully functional. They simply don't have the functionality I need to be able to configure the router.
> If you cannot login to your router | Answer | NETGEAR Support
I am able to log into the router using the browser interface, but the home page displayed is simply dumb text, with the exception of the logout text which in fact does allow me to log back out again. All the other text seems to be text only. (I have not explored the HTML behind the page)
> If you can get at that page in the interface ...
Sadly I only get a cut down, text only version of the homepage, with no active links enabling me to navigate to the firmware upload page.
So, in summary;
+ I can log in using the browser interface, but the web page displayed is text only without any means to navigate to other pages.
+ The Windows and Android Genies work ok, but they do not have enough functionality to configure the router.
+ The Windows Genie has the functionality to trigger a firmware update, but only from the web server, which of course says that the firmware is up to date so does nothing.
I am able to log into the router using the browser interface, but the home page displayed is simply dumb text, with the exception of the logout text which in fact does allow me to log back out again. All the other text seems to be text only. (I have not explored the HTML behind the page)
What does "simply dumb text" mean?
Screen (Alt + Print Screen) shot?
I assume that you tried routerlogin.net.
You could try the more severe recovery reset:
Press reset for 30 seconds
Keep pressing reset while removing power
Keep pressing reset for another 30 seconds while apply power
This might dislodge any corrupt settings in the firmware.
Re: Latest firmware breakd D6200 web GUI, how do I roll back using the Genie?
Hi,
> What does "simply dumb text" mean? The text is simple text rather than being a link or input element etc.
> Screen (Alt + Print Screen) shot? Attached.
> I assume that you tried routerlogin.net. Yes
> There is another way of applying firmware: > How to upload firmware to a NETGEAR router using Windows TFTP | Answer | NETGEAR Support Oooo, I like that, this is exactly what I have been looking for. I will try this, and, hopefully all will end well!
