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Locked out of genie app ios
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2017-04-23
03:45 PM
2017-04-23
03:45 PM
Locked out of genie app ios
I can not log into my genie app on my iPhone so I could control the internet settings while I'm away from my son.
Need help resetting the password help would be GREATLY appreciated
Need help resetting the password help would be GREATLY appreciated
Message 1 of 3
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2017-04-26
08:36 PM
2017-04-26
08:36 PM
Re: Locked out of genie app ios
Hi @ArronB,
1. What is the model number and firmware version of your device?
2. Have you tried uninstalling and re-installing the app?
3. Please try using another device (Android, iOS, another computer).
Regards,
Dexter
Community Team
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2017-04-27
01:42 AM
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