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Forum Discussion
Netgear Genie App on MacOS not working for Parental controls
since updating the firmware on my D6400 router to latest (v104) my Netgear Geneie app is no longer accepting my router password to login. I have confirmed the router password is correct by using a b...
kkmamoo wrote:
since updating the firmware on my D6400 router to latest (v104) my Netgear Geneie app is no longer accepting my router password to login.
Is this local (your wifi) access or Anywhere (remote) access?
it is local, i.e using rhw WIFI on my phone or laptop.
Android version works fine here.
Firmware V1.0.0.104.
On my MAC laptop I am using Netgear Genie v2.4.42 and it does not allow me to connect to router with known/confirmed router password.
on my Android phone I am using Netgear Genie v3.1.78 and it also does not allow me to connect to router with known/confirmed password.
on both the MAC and Android phone I can browse to the web Interface of the router and login which allows me to administer all aspects of the router config except Parental controls, this currently says "Not enabled " for Parental Controls, clicking the icon simply takes me to a generic page: https://www.netgear.com/home/services/lpc/
since updating my firmware/genie version I am not able to manage the Parental Controls feature of my router, this was main reason for me to purchase the router.
I am extremly annoyed that to maintain security and benifits from bug fixes for Genie and firmware I have lost one of the main features I require.