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Forum Discussion
Egregious
Aug 09, 2016Aspirant
Netgear Genie - Network Map
On my MacBook Pro running OS10.11.8 the Netgear Genie Network Map doesn't show the IP addresses of connected devices & I can't bring up the box to modify details. On other Macs & PC it works fine. An...
- Aug 11, 2016
Hi Egregious,
1. What is the firmware version of your router?
2. What version of NETGEAR Genie do you have installed?
3. Are you logged in using the NETGEAR Genie before viewing the Network Map?
4. Have you tried uninstalling and re-installing the program?
Regards,
Dexter
Community Team
DexterJB
Aug 11, 2016NETGEAR Moderator
Hi Egregious,
1. What is the firmware version of your router?
2. What version of NETGEAR Genie do you have installed?
3. Are you logged in using the NETGEAR Genie before viewing the Network Map?
4. Have you tried uninstalling and re-installing the program?
Regards,
Dexter
Community Team
Egregious
Aug 12, 2016Aspirant
I looked at Netgear Genie this morning to check the version (2.4.12) and the network map was working as it should. I have several routers that I've been swapping around & using in different combinations & I do wonder if that has connfused the Genie.
I now have only one router in use & Genie is working fine. Surely can't be coincidence.