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Netgear Genie error
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I recently downloaded the Netgear Genie for the parental controls. Prior to doing this I upgraded to the latest firmware. I'm currently have a connection to the internet, obviously, but GENIE says I don't have an internet connection (in the Parental Controls section) and to connect to the internet with your NETGEAR router.
I currently on the NETGEAR SmartWizard site which indicates the router is working fine.
Any thoughts?
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Hi @jakester776,
1. What is the model number of your device? Please make sure that it is included among the compatible devices listed on the link below.
http://kb.netgear.com/app/answers/detail/a_id/24686
2. If it is, try using another device (Android, iOS, another computer).
Regards,
Dexter
Community Team
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Hi @jakester776,
1. What is the model number of your device? Please make sure that it is included among the compatible devices listed on the link below.
http://kb.netgear.com/app/answers/detail/a_id/24686
2. If it is, try using another device (Android, iOS, another computer).
Regards,
Dexter
Community Team
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Re: Netgear Genie error
Hi @jakester776,
I would like to follow up and check if you are still experiencing the issue.
Regards,
Dexter
Community Team
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