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OpenDNS Parental controls stopped working after firmware upgrade
I am having issues with my Netgear router and Parental controls with the OpenDNS software. It started when I upgraded from V1.0.4.28_10.0.89 to latest:
1.0.4.34_10.0.92 |
After upgrade, no parental controls are working. As a non-bypass user, I was able to go to all sites without issue.
Tried the following without any luck - no parental controls for anything:
Removing Genie software on the desktop
Rebooted the wireless
Restarted the Windows 10 PC
Reverting firmware on the 6300 to original
Changed control levels and saved to force a new update
Turned parental controls to None and then back on
Factory reset the router (after config safe) and then restored the config
Removing the bypass account that I used on the Windows desktop (in case it was cached)
Any ideas on how to solve? Is there any recommendations for firmware version that really works well? I'm ok with being back a couple revs on security patches if it means the parental controls work.
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Re: OpenDNS Parental controls stopped working after firmware upgrade
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Re: OpenDNS Parental controls stopped working after firmware upgrade
Hi @Einstein197,
1. What is the model number and firmware version of your NETGEAR device?
2. How are you logging in (via Genie app or browser)?
3. Are you getting an error message? If yes, a screenshot would help.
Dexter
Community Team
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Re: OpenDNS Parental controls stopped working after firmware upgrade
I do have an existing OpenDNS account which I can access from their website. The problem is, it doesn't sync with the genie app or direct router access for easy access/control. In fact, it doesn't work at all! Urgently needing to get parental controls working again as my partner and I have a 12 year old who has a curious nature regarding unsavoury sites and OpenDNS was working a treat!
Many thanks...
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Re: OpenDNS Parental controls stopped working after firmware upgrade
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