Orbi WiFi 7 RBE973
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Permission denied

Esternazda
Aspirant

Permission denied

No problem accessing folders in readyshare from my macbook thru network, but get permission denied when trying to access from iphone or ipad with genie app. Tried everything ie: removing firewall. Any idea?
Model: C6300BD-1TLAUS|DOCSIS 3.0 Cable Gateway Wi-Fi AC
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Re: Permission denied

Is this something to do with the genie? (That's the topic for this section.) If so, which one? It could be one of several things, the browser interface, a Windows or Mac program for a PC, or a mobile Android/iThing app. Netgear labels them all as genies. Which are you using?

 

For help, you probably need to tell us more. Take this bit:

 


@Esternazda wrote:
No problem accessing folders in readyshare from my macbook thru network, but get permission denied when trying to access from iphone or ipad with genie app.

What does "through network" mean? Wifi? Wired?

 

Of course, when something works on one device, the macbook, and not on others, the first thought is that the router is doing its stuff and the problem is with those "other" devices. And that can be a beast to diagnose.

 

Message 2 of 3
Esternazda
Aspirant

Re: Permission denied

All devices access server by WiFi

there is no Genie app installed on Macbook pro, access to ReadyShare folders is made through IOS ( Finder>go>network). no problems accessing. folders only


@michaelkenward wrote:

Is this something to do with the genie? (That's the topic for this section.) If so, which one? It could be one of several things, the browser interface, a Windows or Mac program for a PC, or a mobile Android/iThing app. Netgear labels them all as genies. Which are you using?

 

For help, you probably need to tell us more. Take this bit:

 


@Esternazda wrote:
No problem accessing folders in readyshare from my macbook thru network, but get permission denied when trying to access from iphone or ipad with genie app.

What does "through network" mean? Wifi? Wired?

 

Of course, when something works on one device, the macbook, and not on others, the first thought is that the router is doing its stuff and the problem is with those "other" devices. And that can be a beast to diagnose.

 


Genie app is installed on Iphone and Ipad. Can access photos library and video library ("local" tab)  but not Readyshare tab>folders: permission denied

Model: C6300BD-1TLAUS|DOCSIS 3.0 Cable Gateway Wi-Fi AC
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