R6400v2 wifi no longer working

[bluejester12]

I updated to the latest firmware  V1.0.3.66_10.0.  When I restarted my computer my wifi is no longer working.  The hardwire does.

[bluejester12 · Accepted solution]

i had pressed the wiffi button on top and it hadnt worked.  This time I held it down longer...light came on.  That worked.  Thanks for the reply.

[bluejester12]

Realizd I didnt know if it was working before or after I rebooted

[michaelkenward]

Hard to tell with so little information to go on.

Did you reset the router to factory settings after the firmware flash?

New firmware sometimes introduces changes that are not compatible with the old configuration.

So while it isn't guaranteed to fix problems a factory reset is the first thing to try if you have issues with new firmware.

This is a nuisance because you then have to reconfigure the device all over again.

You can backup your settings before you reset and restore them later. But that may just bring back the fault. Then again, at least you will know if the reset fixed the problem.

What do the LEDs on the R6400v2 look like?

Tried pressing the wifi on/off button on the top?

How are you testing the wifi?

There is support for the R6400v2, including documentation and firmware, here:

>>>> R6400v2 | Product | Support | NETGEAR <<<<

[bluejester12 · Accepted solution]

i had pressed the wiffi button on top and it hadnt worked.  This time I held it down longer...light came on.  That worked.  Thanks for the reply.

[michaelkenward]

Well done. Yet another wrinkle in hows these things work.

Isn't technology wonderful?