This topic has been marked solved and closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
I have installed the ios Netgear genie app on my phone in order to connect to the router from outside my home. I can connect from outside via the internet browser without any problems.
With the ios netgear genie app, I can connect to the router when I'm connected to my router's wifi. When I try to connect from outside home via the ios app, I enter my email and password and the app says that an email has been sent to me to confirm my netgear account. I never receive that email. I've obviously cheched in spam and nothing.
Is there anything else to configure in my Netgear account? In my router?
The remote access is activated and it works since I can connect through my web browser from outside my home.
In the ios app I am stuck at my account validation, the confirmation email is never sent (and it is not in my spam box). My netgear account is validated since I can post on this forum, register my router, etc
@Beltran wrote: My netgear account is validated since I can post on this forum, register my router, etc
Unless you have set it up that way, this forum is not the same as a MyNetgear account.
Unfortunately, Netgear confuses us all on that front.
I have one account here on the forum, another on MyNetgear and different accounts for its Arlo and DDNS services. I am gradually converting those outside this forum to the same logins, even though that is not recommended practice.
