Orbi WiFi 7 RBE973
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Router failing to display devices

rbrown3
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Router failing to display devices

I believe I have found a bug in the software for this router.

 

   I am logging into the Netgear Genie software and go to the Basic home page. In the "Attached Devices" section, I see 27 devices connected (with the computers, phone, and tablets, that is about right).

 

   I then click on the "Attached Devices" button.  The display shows only 2 devices. 

 

   The display shows the two devices in alphabegtical order.  If I click on "sort by Connection Type", I sometimes see 4 devices.  Most often I see nothing.

 

   Something is clearly wrong with this software. Is there a way to fix this problem, or is there somewhere I can report this bug?

 

   Someone please advice.

 

Model: R9000|Nighthawk X10 AD7200 Smart WiFi Router
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Re: Router failing to display devices

The desktop genie for Windows gives a better count of attached devices.

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