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Forum Discussion
Will Genie work with other routers?
I know this is a stupid question, but after moving to a new home I had problems with my old C7000 modem/router. So instead, I’m using AT&T’s equipment.
My NETGEAR Genie oddly still worked with managing my router for 2 years but now I’m having trouble with my Genie (Mac OS or iPad IOS). And now I’m unable to access any settings because I can’t log into the app with the standard admin name and Pwd. Any suggestions? Should I just delete the app and manage my AT&T router settings with my online account? Not sure if any of this make sense so I hope someone can help.
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Jaybird64 wrote:
My NETGEAR Genie oddly still worked with managing my router for 2 years but now I’m having trouble with my Genie (Mac OS or iPad IOS).
Is that the desktop genie for Macs rather than the one for mobile devices?
Jaybird64 wrote:
I know this is a stupid question, but after moving to a new home I had problems with my old C7000 modem/router. So instead, I’m using AT&T’s equipment.
AT&T's kit seems to cause problems all round.
You might want to troubleshoot these problems. What were they?
Jaybird64 wrote:
I know this is a stupid question..
There's no such thing as a stupid question, only stupid answers.Is that the desktop genie for Macs rather than the one for mobile devices?
YES!
AT&T's kit seems to cause problems all round.
Not sure why it started happening after 2 years.
The thing that drew my attention to this problems is because my wifi wasn't connecting. I have a Linksys Velop mesh and I think one of the towers went bad. I ordered a better mesh system but still waiting on delivery.
Thanks for you help!
