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manage my account

ji70
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manage my account

I've been using my n600 c3700 for years and everything has been working - laptop, printers, chromecast, etc., but it has never found my amazon firestick on another tv.  I am signed into netgear on my laptop, but when i try to log in on my android, it doesn't recognize my password.  i know all the passwords, but they aren't working and won't let me make any changes under mynetgear.  help will be appreciated.  win 10 (reluctantly).  thanks.

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Re: manage my account


@ji70 wrote:

I've been using my n600 c3700 for years and everything has been working - laptop, printers, chromecast, etc., but it has never found my amazon firestick on another tv. 


Can you explain that bit?

 

What has never found the firestick? Where does the TV come into the picture?

 


@ji70 wrote:

 

I am signed into netgear on my laptop...

 


Signed into what? (Wifi? Modem-router controls?) With what? (Browser? Desktop app?)

 

 


@ji70 wrote:

....but when i try to log in on my android, it doesn't recognize my password. 

 


What are you using to login in Android?

 

The genie app? A browser?

 

Login to what? Management interface?

 

There is a manual for the C3700 somewhere at the end of this link:

 

>>>> C3700 | Product | Support | NETGEAR <<<<

 

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
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