manage my account

[ji70]

I've been using my n600 c3700 for years and everything has been working - laptop, printers, chromecast, etc., but it has never found my amazon firestick on another tv.  I am signed into netgear on my laptop, but when i try to log in on my android, it doesn't recognize my password.  i know all the passwords, but they aren't working and won't let me make any changes under mynetgear.  help will be appreciated.  win 10 (reluctantly).  thanks.

[michaelkenward]

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@ji70 wrote:

I've been using my n600 c3700 for years and everything has been working - laptop, printers, chromecast, etc., but it has never found my amazon firestick on another tv. 

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Can you explain that bit?

What has never found the firestick? Where does the TV come into the picture?

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@ji70 wrote:

I am signed into netgear on my laptop...

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Signed into what? (Wifi? Modem-router controls?) With what? (Browser? Desktop app?)

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@ji70 wrote:

....but when i try to log in on my android, it doesn't recognize my password. 

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What are you using to login in Android?

The genie app? A browser?

Login to what? Management interface?

There is a manual for the C3700 somewhere at the end of this link:

>>>> C3700 | Product | Support | NETGEAR <<<<