NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
waiting on refund
i ordered a netgear mobile hotspot router and it arrived damaged the box itself was damaged and the charging cord is also damaged who ever handled it was careless and i asked for a full refund of $37...
This is the community forum where members of the public try to help out.
You'd need to get a hold of netgear support.
https://www.netgear.com/support/contact.aspx
Potentially Christian_R or ChristineT could help. but the moderators aren't on here a ton so I'd try getting a hold of support.
I'd even check with usps/ups/fedex whoever delivered it. If it was damaged in shipping it could be a shipper issue.
you also posted in the wrong forum. If you have issues and need help with the hotspot, this would be the forum
https://community.netgear.com/t5/Mobile-Routers-Hotspots-Modems/bd-p/aircard