- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Re: BR500 Connectivity Issue - Subscribe Here for Updates
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: BR500 Connectivity Issue - Subscribe Here for Updates
9:30AM, Friday, 3/27/2020, PDT.
Current Status: VPN servers are fully functional.
External notes:
· VPN servers are normal and operational
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: BR500 Connectivity Issue - Subscribe Here for Updates
10:30AM, Tuesday, 3/31/2020, PDT.
VPN servers are normal and operational.
· VPN service is normal and operational
· Some VPN groups may have broken site to site or client to site connections, this was due to that VPN group members are connected to different VPN servers. In most cases, reboot all routers and logout/login all clients should solve the issue. Manual pick VPN server should also help to resolve this issue, to manually migrate VPN group to a different VPN server:
o Login GUI at https://ip_of_br500/support.html
o Select a VPN server from available server list and apply it
o For site to site connection, only need to do this on any of one router only, other routers shall follow, it takes several minutes to move the group
o For client to site connection, logout client, after router is migrated, login client again.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: BR500 Connectivity Issue - Subscribe Here for Updates
10:00AM, Thursday, 4/2/2020, PDT.
External notes:
VPN servers are operational, brief disconnections have been observed on several servers due to heavy load.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: BR500 Connectivity Issue - Subscribe Here for Updates
10:00AM, Monday, 4/6/2020, PDT.
External notes:
VPN servers are operational and normal.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: BR500 Connectivity Issue - Subscribe Here for Updates
10:00AM, Tuesday, 4/7/2020, PDT.
External notes:
VPN servers are operational and normal.
Incident reported between 12:35 AM ~02:10 AM PDT 04/07/20 that group connected to US west coast server had connection issues up to 95 minutes.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: BR500 Connectivity Issue - Subscribe Here for Updates
9:00AM, Monday, April 13, 2020, PDT.
External notes:
VPN servers are operational and normal. Between 3:45AM and 7:45AM, small percentage of users might have experienced increased response time for VPN connections, but all connections should have gone through.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: BR500 Connectivity Issue - Subscribe Here for Updates
10:45AM, Thursday, April 16, 2020, PDT.
External notes:
VPN servers are operational and normal.
All VPN group management related issues should have been resolved.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: BR500 Connectivity Issue - Subscribe Here for Updates
10:00AM, Friday, April 17, 2020, PDT.
External notes:
VPN servers are operational and normal.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: BR500 Connectivity Issue - Subscribe Here for Updates
8:15AM, Saturday, April 18, 2020, PDT.
External notes:
VPN servers are operational and normal.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: BR500 Connectivity Issue - Subscribe Here for Updates
10:25AM, Monday, April 20, 2020, PDT.
External notes:
VPN servers are operational and normal.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: BR500 Connectivity Issue - Subscribe Here for Updates
10:00AM, Tuesday, April 21, 2020, PDT.
External notes:
VPN servers are operational and normal.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: BR500 Connectivity Issue - Subscribe Here for Updates
9:00AM, Wednesday, April 22, 2020, PDT.
External notes:
VPN servers are operational and normal.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: BR500 Connectivity Issue - Subscribe Here for Updates
11:30AM, Thursday, April 23, 2020, PDT.
External notes:
VPN servers are operational and normal.
Between 9AM and 10AM, April 23, 2020, PDT, VPN performance issue, some VPN connections might experience intermittent disconnection.
VPN service performance was back to normal at 10AM.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: BR500 Connectivity Issue - Subscribe Here for Updates
10:00AM, Friday, April 24, 2020, PDT.
External notes:
VPN servers are operational and normal.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: BR500 Connectivity Issue - Subscribe Here for Updates
10:30AM, Monday, April 27, 2020, PDT.
External notes:
VPN servers are operational and normal.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: BR500 Connectivity Issue - Subscribe Here for Updates
5:20PM, Thursday, April 30, 2020, PDT.
External notes:
VPN servers are operational and normal.
Incident:
Intermittent VPN connection issues between 8AM and 4PM, April 30, 2020, PT
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: BR500 Connectivity Issue - Subscribe Here for Updates
10:10AM, Friday, May 1, 2020, PDT.
External notes:
VPN servers are operational and normal.
Some VPN connections might have brief disconnections, if problem persists, a router restart might be needed.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: BR500 Connectivity Issue - Subscribe Here for Updates
8:30AM, Monday, May 4, 2020, PDT.
External notes:
VPN servers are operational and normal.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: BR500 Connectivity Issue - Subscribe Here for Updates
8:30AM, Thursday, May 7, 2020, PDT.
External notes:
VPN servers are operational and normal.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: BR500 Connectivity Issue - Subscribe Here for Updates
8:30AM, Tuesday, May 12, 2020, PDT.
External notes:
VPN servers are operational and normal.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: BR500 Connectivity Issue - Subscribe Here for Updates
8:45AM, Wednesday, May 13, 2020, PDT.
External notes:
VPN servers are operational and normal.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: BR500 Connectivity Issue - Subscribe Here for Updates
8:00AM, Friday, May 15, 2020, PDT.
External notes:
VPN servers are operational and normal.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: BR500 Connectivity Issue - Subscribe Here for Updates
9:30AM, Tuesday, May 19, 2020, PDT.
External notes:
VPN servers are operational and normal.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: BR500 Connectivity Issue - Subscribe Here for Updates
8:00AM, Thursday, May 21, 2020, PDT.
External notes:
VPN servers are operational and normal.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: BR500 Connectivity Issue - Subscribe Here for Updates
8:40AM, Friday, May 22, 2020, PDT.
External notes:
VPN servers are operational and normal.