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Re: BR500 connection problem
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2019-01-04
03:59 AM
2019-01-04
03:59 AM
Hello everyone. I bought a br500, I recorded it on insight and the light of the cloud has become blue. The problem is that I can never connect. Always compute: an error occurred while processing the request. The br500 is in DMZ behind another router and the firmware is update. What is the problem?
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Retired_Member
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2019-05-02
04:05 AM
2019-05-02
04:05 AM
Hi..You can try resetting it, then register it and configure it only through the cloud .
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Retired_Member
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2019-01-04
12:07 PM
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2019-05-02
02:05 AM
2019-05-02
02:05 AM
Re: BR500 connection problem
What did you do to fix it
I have a BR500 sat in my small office behind another router, internet works fine but any cloud services or VPN will not work. No blue light for cloud
I have a BR500 sat in my small office behind another router, internet works fine but any cloud services or VPN will not work. No blue light for cloud
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Retired_Member
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2019-05-02
04:05 AM
2019-05-02
04:05 AM
Hi..You can try resetting it, then register it and configure it only through the cloud .
Message 4 of 4