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Re: Can the config backup from a FVS336Gv2 (3.1.1-08) be safely loaded into another FVS336Gv2 (4....

ted7
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Can the config backup from a FVS336Gv2 (3.1.1-08) be safely loaded into another FVS336Gv2 (4.3.3-6)

Hello

I have a  FVS336Gv2 (3.1.1-08) and for troubleshooting purposes I would like to replace it with another FVS336Gv2 with different firmware (4.3.3-6).  Can the config backup from a FVS336Gv2 (3.1.1-08) be safely loaded into a FVS336Gv2 (4.3.3-6)?  Or do I have to reconfigure the FVS336Gv2 (4.3.3-6) from scratch.

 

Thanks.

Model: FVS336Gv2|PROSAFE DUAL WAN GIGABIT FIREWALL WITH SSL & IPSEC VPN
Message 1 of 15

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DaneA
NETGEAR Moderator

Re: Can the config backup from a FVS336Gv2 (3.1.1-08) be safely loaded into another FVS336Gv2 (4....

Hi ted7,

 

It is not possible to restore the config backup from the FVS336Gv2 that is on firmware v3.1.1-08 to another FVS336Gv2 with firmware v4.3.3-6.  You will need to configure the FVS336Gv2 with firmware v4.3.3-6 from scratch.

 

Here is my suggestion.  Update the firmware of the FVS336Gv2 from v3.1.1-08 to the latest v4.3.3-6 then backup its config file.  Then, restore the config file to the other FVS336Gv2 taht is already on firmware v4.3.3-6.  

 

 

Regards,


DaneA

NETGEAR Community Team

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Message 2 of 15

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DaneA
NETGEAR Moderator

Re: Can the config backup from a FVS336Gv2 (3.1.1-08) be safely loaded into another FVS336Gv2 (4....

Hi ted7,

 

It is not possible to restore the config backup from the FVS336Gv2 that is on firmware v3.1.1-08 to another FVS336Gv2 with firmware v4.3.3-6.  You will need to configure the FVS336Gv2 with firmware v4.3.3-6 from scratch.

 

Here is my suggestion.  Update the firmware of the FVS336Gv2 from v3.1.1-08 to the latest v4.3.3-6 then backup its config file.  Then, restore the config file to the other FVS336Gv2 taht is already on firmware v4.3.3-6.  

 

 

Regards,


DaneA

NETGEAR Community Team

View solution in original post

Message 2 of 15
ted7
Aspirant

Re: Can the config backup from a FVS336Gv2 (3.1.1-08) be safely loaded into another FVS336Gv2 (4....

Thanks.  So settings will not be erased when upgrading firmware on FVS336Gv2 from v3.1.1-08 to the latest v4.3.3-6? (under normal conditions)

Message 3 of 15
DaneA
NETGEAR Moderator

Re: Can the config backup from a FVS336Gv2 (3.1.1-08) be safely loaded into another FVS336Gv2 (4....

@ted7,

 

Yes, the settings will not be erased when you upgrade the firmware from v3.1.1-08 to the latest v4.3.3-6.  I suggest you to upgrade the firmware in a ladderized manner.  The procedure would be, first, upgrade the firmware from v3.1.1-08 to v4.3.1-18.  Then, upgrade the firmware from v4.3.1-18 to v4.3.2-7 and so on until you finally upgrade to the latest v4.3.3-6.  Be reminded that it would be best to perform a factory reset on the FVS336Gv2 after upgrading the firmware to the latest version then reconfigure it from scratch in order to start clean using the latest firmware.  

 

 

Regards,

 

DaneA

NETGEAR Community Team

Message 4 of 15
DaneA
NETGEAR Moderator

Re: Can the config backup from a FVS336Gv2 (3.1.1-08) be safely loaded into another FVS336Gv2 (4....

@ted7,

 

I just want to follow-up on this.  Were you able to upgrade the firmware of your FVS336Gv2 from v3.1.1-08 to the latest v4.3.3-6 then perform a factory reset and reconfigure it from scratch?  

 

 

Regards,

 

DaneA

NETGEAR Community Team

Message 5 of 15
kraftsman
Aspirant

Re: Can the config backup from a FVS336Gv2 (3.1.1-08) be safely loaded into another FVS336Gv2 (4....

I also replaced the same FVS318Gv2 with another one, imported the config file and did the ladderized firmware updates. But when I connect the firewall to my network, I can get out to google, etc... But I cannot get in through VPN, RDP, or sharepoint. I have opened the ports 1723, 443, 80. It was working before with the same firewall model and now I do not know what I have to do to get this to work properly. (I had to replace it since it crashed on the firmware version 4.3.3-6 when we had a power shutdown)

Model: FVS318Gv2|ProSafe gigabit 8 port VPN firewall
Message 6 of 15
ted7
Aspirant

Re: Can the config backup from a FVS336Gv2 (3.1.1-08) be safely loaded into another FVS336Gv2 (4....

Just to follow up on my end, I decided to configure the v4.3.3-6 fvs336gv2 manually after factory reset.  I never attempted the upgrade process.
 
DaneA, thanks for the info on firmware upgrades, etc...
Message 7 of 15
DaneA
NETGEAR Moderator

Re: Can the config backup from a FVS336Gv2 (3.1.1-08) be safely loaded into another FVS336Gv2 (4....

@kraftsman,

 

Since you have upgraded the firmware to the latest version, I suggest you to perform a factory reset then reconfigure it from scratch in order to start clean using the latest firmware version.  Then, observe if same problem occurs.

 

 

@ted7,

 

Thanks for the feedback and you're welcome. Smiley Happy   

 

Since your concern has been addressed, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the information. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!

 


Cheers,

 

DaneA

NETGEAR Community Team

Message 8 of 15
kraftsman
Aspirant

Re: Can the config backup from a FVS336Gv2 (3.1.1-08) be safely loaded into another FVS336Gv2 (4....

So what you are saying, is that I factory reset the firewall with the recent firmware already installed, and do NOT import the config file, but to manually add in each setting?

 

Sorry it took so long to reply, this firewall has been giving me a real headache with scheduling down time to test.

Message 9 of 15
DaneA
NETGEAR Moderator

Re: Can the config backup from a FVS336Gv2 (3.1.1-08) be safely loaded into another FVS336Gv2 (4....

@kraftsman,

 

Yes, its because it might be possible that the existing config file contains errors that causes the problem that is why it is much better to reconfigure everything from scratch in order to start clean using the latest firmware version.

 

 

Cheers,

 

DaneA

NETGEAR Community Team

Message 10 of 15
kraftsman
Aspirant

Re: Can the config backup from a FVS336Gv2 (3.1.1-08) be safely loaded into another FVS336Gv2 (4....

I spent yesterday adding every piece of information manually back into the firewall after the factory reset but it did not work again. I just tried it this morning. I can get outside to google, but my users cannot get in. I am so frustrated at this point. I am sure it is just a check box somewhere that I am missing.

Message 11 of 15
DaneA
NETGEAR Moderator

Re: Can the config backup from a FVS336Gv2 (3.1.1-08) be safely loaded into another FVS336Gv2 (4....

@kraftsman,

 

How is everything connected?  It would be best if you could post an image of your detailed network setup. 

 

Are your users connected remotely to the FVS336Gv2 via VPN using a VPN client software? 

 

 

Regards,

 

DaneA

NETGEAR Community Team

Message 12 of 15
DaneA
NETGEAR Moderator

Re: Can the config backup from a FVS336Gv2 (3.1.1-08) be safely loaded into another FVS336Gv2 (4....

@kraftsman,

 

I just want to follow-up.  We’d greatly appreciate your feedback.

 

 

Regards,

 

DaneA

NETGEAR Community Team

Message 13 of 15
kraftsman
Aspirant

Re: Can the config backup from a FVS336Gv2 (3.1.1-08) be safely loaded into another FVS336Gv2 (4....

I have found our that the ISP has there own router after their Ciena 3960 at my location. When I called and asked them about RIPv1 on my firewall being enabled on my cisco Linksys(temp one right now)  and not the Netgear they said it should not make a difference since the routers are bridged, but at this point I am going to try that this weekend, to see if it points the firewall to all the NAT settings.

Message 14 of 15
DaneA
NETGEAR Moderator

Re: Can the config backup from a FVS336Gv2 (3.1.1-08) be safely loaded into another FVS336Gv2 (4....

@kraftsman,

 

Just following up on this.  Any updates?

 

 

Regards,

 

DaneA

NETGEAR Community Team

Message 15 of 15
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