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Re: FVS318G v2 - Fails to upgrade firmware

deadbeef
Tutor

FVS318G v2 - Fails to upgrade firmware

Trying to upgrade to latest firmware FVS318Gv2_V4.3.4-1

 

1) Reboot FVS318G v2

2) Navigate to Administration > Settings Backup & Upgrade

3) Browse to unzipped image FVS318Gv2_v4.3.4-1.img

4) Click Upgrade button

5) Within 2-3 seconds page reloads with connection reset

 

I tried using Internet Explorer, Firefox and Chrome all browsers produce same results. Any ideas how to upgrade firmware?

Model: FVS318Gv2|ProSafe gigabit 8 port VPN firewall
Message 1 of 5

Accepted Solutions
deadbeef
Tutor

Re: FVS318G v2 - Fails to upgrade firmware

Upgrading via TFTP client did not work. TFTP could not establish connection.

 

Solution was to upgrade firmware via Telnet client.

Please note, this method requires TFTP server (not client) to be running on a PC. Once this is set up, telnet into router and upgrade via "util firmware_upgrade image_name.img TFTP_Server_IP" command.

View solution in original post

Message 4 of 5

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DaneA
NETGEAR Employee Retired

Re: FVS318G v2 - Fails to upgrade firmware

Hi deadbeef,

 

Let me share the article below:

 

How to upload firmware to a NETGEAR router using TFTP

 

If ever you are not confident to follow the procedure on upgrading the firmware using TFTP on your own, I suggest that you open an online case with NETGEAR Support to seek assistance.

 

 

Regards,

 

DaneA

NETGEAR Community Team

Message 2 of 5
JohnRo
NETGEAR Employee Retired

Re: FVS318G v2 - Fails to upgrade firmware

Hi deadbeef,

 

We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!

 

Thanks

Message 3 of 5
deadbeef
Tutor

Re: FVS318G v2 - Fails to upgrade firmware

Upgrading via TFTP client did not work. TFTP could not establish connection.

 

Solution was to upgrade firmware via Telnet client.

Please note, this method requires TFTP server (not client) to be running on a PC. Once this is set up, telnet into router and upgrade via "util firmware_upgrade image_name.img TFTP_Server_IP" command.

Message 4 of 5
DaneA
NETGEAR Employee Retired

Re: FVS318G v2 - Fails to upgrade firmware

Hi deadbeef,

 

I am glad to know that you were able to upgrade the firmware via Telnet client. 🙂   I appreciate that you have shared the solution you did here in the community.

 

Feel free to post your future concerns here in the community.

 

 

Regards.

 

DaneA
NETGEAR Community Team

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