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I recently purchased an FVS318Gv2 because I needed to set up two VLANs, initial testing on my network looked good, after upgrading to the latest firmwware and resetting to defaults I had it connecting to my network via dhcp and connected a laptop to test the throughput and was getting 50MB/s on file transfers from my network and the full 70Mb/s from internet speed tests in a double NAT'd setup with my existing modem/route in place. However after replacing the existing router with the FVS318Gv2 everything went very wrong, with the same firewall settings speed tests dropped to between 50 and 60Mb/s. No amount of tweaking the WAN port speed / security settings / seemed to help. The only difference that I can see is that when connected directly to the modem I was using PPPoE, is there a cap/limit on the WAN to LAN throughput using PPPoE ?
I seem to have gotten this working via telnet and a tftp server, I've sent the output to support to verify. Bit of a roundabout route but at least it seems to work.
As per data sheet, the LAN-to-WAN Throughput of the FVS318Gv2 is 250Mbps and of course, this may vary depending on network traffic and environment. I suggest that you kindly try to set the modem/router on full-bridge mode making it a modem-only device so that the FVS318Gv2 will be the main router. Then, check if the connection has been improved.
client running download test -> FVS318Gv2 -(DHCP) -> old router -> modem(HG612) => 70Mb/s
In the test environment where I would have expected lower throughput I actually get much better performance, almost as though there is a performance bottleneck with the FVS318Gv2 PPPoE client.
It should be noted that in the test environment I had the WAN port set to 100BaseT
It is possible that the old router is the one registered on the modem's configuration or registered with the ISP that is why you are getting a higher throughput when the old router is connected.
Kindly try these steps below:
a. Get the MAC address of the old router.
b. On the web-GUI of the FVS318Gv2, go to Network Configuration > WAN Settings > Broadband ISP Settings.
c. Click Advanced on the upper right section of the Broadband ISP Settings page.
d. On the Router's MAC Address section, select "Use this MAC Address."
e. Enter the MAC Address of the old router on the field provided.
f. Click Apply.
g. Connect the FVS318Gv2 directly to the modem again then check if the connection has improved.
h. If still same problem, turn off the both modem and FVS318Gv2. After 5 seconds, turn on first the modem and wait for it to initialize. After the modem has initialize, turn on the FVS318Gv2. Check if the connection has improved.
Hi, this didn't help unfortunately, however as per my previous message the WAN MAC always shows as 00:00:00:00:00:00 in the detailed status regardless of what it is set to if PPPoE is used, either the display is not functioning or this feature is not working as intended.
This is really aggravating, there's definitely something limiting the speed and only when i use this device with PPPoE. Are there any known issues/limitations with the PPPoE client ?
I think it might be MTU related (or as a result of changing a setting on the advanced tab), changing the MTU results in a short period of fast connectivity, it then drops back to 60Mb/s after a short period of time.
It's actually anything that causes the PPPoE session to drop, there's a brief period of good speed after it comes back up then it caps at 60Mb/s. So is there anything in the firmware that could be doing this ?
Should I just contact support ? I assume by the lack of replies this goes beyond the knowledge of those answering questions here. I guess i should also report the bug with the MAC address not showing. I've tested this with multiple different configurations for PPPoE in terms of the port speed / MTU and it always limits the speed about a minute after the connection comes back up.
I apologize for the inconvenience about the limitation of the FVS318Gv2.
I suggest you to try to download again the latest firmware v4.3.3-6 on this link then unzip it then upload the image file to the FVS318Gv2 via a hardwired connection.
It nor any other version of the firmware will upload, I receive the message "Firmware file is invalid or corrupted" every time.
I added this onto my support case and tried hard resetting as they instructed but it still will not load any firmware, the case has been left open for me in case there are any developments.
I seem to have gotten this working via telnet and a tftp server, I've sent the output to support to verify. Bit of a roundabout route but at least it seems to work.
Thank you for the update, we'll check the support case and see if this is a valid workaround since we do not really suggest accessing the firewall via TelNet without the approval of the engineering team.
As per this:- " we do not really suggest accessing the firewall via TelNet without the approval of the engineering team. " I think what they should really do is contact support as my method may not work for them and I cannot accept any responsibility for any harm they do to their system by trying this.
It should also be noted that I did this with a mac, on a pc you will need to install a tftp server of some kind and maybe putty.
With that in mind what I did was
1) copy the firmware .img file to the tftp servers default directory (for tftpd on a mac its /private/tftpboot)
2) on a mac run the following to enable the tftpd server:-
on windows start whichever tftp server you are using
3) telnet into the FVS318Gv2, ona mac I did this directly, in windows you may want to use something such as putty
4) login as the admin user
5) the firmware upgrade command is iirc (if you press return after each part the system will prompt you with the next available command / parameter):-
util firmware_upgrade <filename> <server_ip>
if you cant work out the two parameters to the firmware upgrade command above you probably shouldnt be doing this....
If you are successful you should see the system upload, check and then install the firmware, I could downgrade and upgrade but not all the way to the original firmware.
here's the output from my upgrade back to 4.3.3-6 after downgrading:-
FVS318Gv2> util firmware_upgrade FVS318Gv2_v4.3.3-6.img 192.168.1.4 FVS318Gv2_v4.3.3-6.i 100% |*************************************************| 26224k --:--:-- ETA chmod: /mnt/tmpfs/tr69Instance.map: No such file or directory Start upgrade ... /var/image/FVS318Gv2_v4.3.3-6.img length is 0x199c000(26853376) filename : ASL firmware filelen : 0x199bf00 filecrc : 0x19d79729 file version : 4.3.3-6 kernel offset : 0x100 kernel size : 0x7c2272 fs offset : 0x8fff00 fs size : 0x109c000 calculate crc is : 0x19d79729 crc check PASS Writing File System to Flash ... Done. Writing Kernel to Flash ... Done. >Firmware Version Updated
hope this helps, but before doing this be ready to accept the potential consequences !
