Orbi WiFi 7 RBE973
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Re: FVX538 "DEAD"

Hepek
Follower

FVX538 "DEAD"

A few day ago I bought this FVX538 online, appearantly in working condition.

 

But as it appears, it is in some "bricked" state. I think.

 

When I power the device On, this is all i get : (see Attached picture)

 

 

Also tried to connect to serail interface using putty:

on native COM1 also tried a USB to Serial adapter

115200 spped

Data bits 8

stop bits 1

parity and flow control: none

 

I tried to factory reset the device, same again. Am I doing something wrong?

any suggestions?

 

Model: FVX538v1|ProSafe VPN Firewall Dual WAN with 8-Port 10/100 and 1 Gigabit LAN Port Switch|EOL
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JohnC_V
NETGEAR Moderator

Re: FVX538 "DEAD"

@Hepek,

 

As per checking the image, it seems that the router is already dead. There is no way that we can recover this one and you can only replace this but unfortunately, this is not covered by the warranty as this is already a second-hand unit.

 

You may also read our warranty policy here.

 

My apologies and Welcome to our community! 🙂

 

Regards,

 

John

NETGEAR Community Team

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