Reply

I Need HELP!!!

djEnterprise
Tutor

I Need HELP!!!

I recently purchased a FVS336gv3 and have had nothing but sleepless nights since.  Here's the situation.

 

Former Setup

 

Zyxel VFG6005N Router (DHCP Server)

TP Link TL-SG2424 (Switch)

 

Windows Server 2012 R2 Essentials (Domain Controller) (No DHCP Server)

Windows Server 2012 Standard (File/Media Server) (No DHCP Server)

2 Windows 10 Pro Pc's

 

Under the above mentioned setup with absolutley no modifications made to DNS or IP settings, I had continous access to the internet with no ineruptions whatsoever.

 

Since switching out the VG6005N and replacing it with the FVS336gv3, I've had nothing but issues when trying to open any web page.  I have tried forwarding ports on the router, adjusting IP adresses, adjsuting DNS Server IP's, playing the with DNS Server settings on the Domain controller, hours of searching on the internet when I could and so on.

 

I seem to be able to get intermittent access to the internet where I can open most any web page, then severeal minutes can go by and then I get nothing.

 

PLEASE HELP!!!

Message 1 of 6

Accepted Solutions
SamirD
Prodigy

Re: I Need HELP!!!

This sounds like the dns bug/issue.

 

Check the following:

- DNS proxy off

- Block udp flood off (and any other block/attack checks off)

- Assign the dns statically into the router

 

Let us know what happens.

View solution in original post

Message 2 of 6

All Replies
SamirD
Prodigy

Re: I Need HELP!!!

This sounds like the dns bug/issue.

 

Check the following:

- DNS proxy off

- Block udp flood off (and any other block/attack checks off)

- Assign the dns statically into the router

 

Let us know what happens.

View solution in original post

Message 2 of 6
DaneA
NETGEAR Moderator

Re: I Need HELP!!!

Hi djEnterprise,

 

As a follow-up, kindly answer the questions below:

 

a. Have you tried to connect a PC directly to the FVS336Gv3 then observe the internet connection?

b. What is the behavior of the WAN LED light and the port LEDs on the FVS336Gv3?

c. What is the current firmware version of the FVS336Gv3?

d. Have you tried to reboot the FVS336Gv3?

e. Have you tried to reset the FVS336Gv3 back to factory default settings?

 

I look forward to your response.  Welcome to the community! Smiley Happy

 

 

Regards,

 

DaneA
NETGEAR Community Team

Message 3 of 6
djEnterprise
Tutor

Re: I Need HELP!!!

Thank you for this information, after following your steps as advised, I have had no ongoing issues. 

Message 4 of 6
djEnterprise
Tutor

Re: I Need HELP!!!

Thanks for replying, to answer your questions

 

A) Yes (It would work fine, but once back under a domain environment it would fail)

B) All Green

C) version 4.3.3-5

D) Many Times

E) A few times

Message 5 of 6
SamirD
Prodigy

Re: I Need HELP!!!

Awesome.  I hope you get the same rock-solid performance we have after making these changes.

Message 6 of 6
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