No Internet Access for VM - Rule Seems to Not Open Access

[Brandon72501]

Hyper V VM is not able to get internet access.

Host has access, and all rules are set accordingly to allow it. Other VM's on the same host have it. 

The rules are set to allow all traffic to the IP for this VM from all sources on all ports and services.

The rule is set to the top of the rules list.

Firmware 4.3.4-2 current.  Same result with 4.3.5-3. 

How can I get this rule to open for this VM

[DaneA]

Hi @Brandon72501,

Welcome to the community! 🙂 

Kindly answer the questions below:

a. Is the modem connected to the SRX5308 a modem-only device or a modem-router combination?

b. Since you have upgraded/downgraded the firmware, did you perform a factory reset on the SRX5308?  It is recommended to perform a factory reset after upgrading or downgrading the firmware the reconfigure the settings from scratch to start clean using the firmware that was loaded to the device.  Then, check if same problem will occur.

c. Post a screenshot of the firewall rules configured for the Hyper V VM.

d. How is everything connected?  Kindly post a screenshot or image of your detailed network setup.

e. Is the Hyper V VM directly connected to a LAN port of the SRX5308?

Regards,

DaneA

NETGEAR Community Team

[Brandon72501]

I got this working, but it is a Netgear issue of not being able to turn loose of a reservation.

I changed the IP of the VM, and it started working. 

On your comments,

a. Modem only using two differnt of the WAN connctions in fail over configuration

b. A business will never perform a factory reset to then begin reconfiguring all settings from scratch.  This causes a lot of downtime. The purpose of this type of router is supposed to be to mitigate downtime. We have several dozen rules for incoming, and then also for outgoing. Then a lot of other configs.  If this router requires this, it is not a business router.

c NA anymore

d. NA anymore

e. It would not be usuall for a VM to hook directly to a LAN port, but rather uses a HyperV virtual switch.  It is normal to have more VM's than there are NIC's on the host.  The host is hooked into a switch that is connected to a LAN port on the SRX5308.