Orbi WiFi 7 RBE973
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SRX 5308 Inbound VoIP Config Assistance Needed

smith456
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SRX 5308 Inbound VoIP Config Assistance Needed

We're troubleshooting dropped VoIP calls and some other VoIP-related issues. Our VoIP host provided inbound firewall rules and config. requests and I need some assistance getting them in place on our SRX 5308 (FW 4.3.3-6). I will schedule and arrange secured, remote screen sharing after some background information and some professional identifying information is reviewed (e.g. summary of your expertise and experience with VoIP setups using Netgear routers and a LinkedIn or other professional reference/site).

 

It is highly likely we'll have to arrange this after business hours (after 8 p.m. Pacific Time).

 

I'm seeking to get this solution in place as soon as possible. Please reply here or you may contact me directly via email.

 

Thanks very much.

 

Steven Smith

steve@macgraf.com

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JennC
NETGEAR Employee Retired

Re: SRX 5308 Inbound VoIP Config Assistance Needed

Hello smith456,

 

Welcome to the community!

 

You may visit How to setup Inbound/Outbound firewall rules on NETGEAR Modem router/gateways article for steps.

 

You may also contact support center who can walk you through the steps.

 

Regards,

Message 2 of 3
smith456
Aspirant

Re: SRX 5308 Inbound VoIP Config Assistance Needed

Thanks very much for the links, JennC. I'll have a look and will followup when completed or if more assistance is needed.

 

Steven

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