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SRX5308 too slow to manage a 100MB fiber ?

steph762
Aspirant

SRX5308 too slow to manage a 100MB fiber ?

I got a SRX5308 router load balancing a 20 MB ADSL with a 100 MB symetrical fiber connection.
I've made so many test to finally think that it is the SRX5308 that is limiting the throughput to 35 MB average.
When connecting the modem (Orange Livebox) directly I always got 85 MB.
I think the specification are a bit confusing.
Message 1 of 17
adit
Mentor

Re: SRX5308 too slow to manage a 100MB fiber ?

Did you bind HTTP and HTTPS to the 100Mb WAN port?
Message 2 of 17
steph762
Aspirant

Re: SRX5308 too slow to manage a 100MB fiber ?

Sure, I'm using http://www.speedtest.net to verify wich connection is active.
I've made a reset before upgrading and setting up back my router. But I've never been able to get a faster download through SRX5308.

Is somebody here can download at larger throughput than 33MB with SRX5308 ?

I'm guessing about the last firmware 4.x, does it change something ?
Somebody know about a challenging and faster product ?
Message 3 of 17
jmizoguchi
Virtuoso

Re: SRX5308 too slow to manage a 100MB fiber ?

Have you tested with out load balance and test on WAN1 one by one and see the result you get?
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June Mizoguchi-
Message 4 of 17
steph762
Aspirant

Re: SRX5308 too slow to manage a 100MB fiber ?

hello, thantks for your reply.
Sure I've tested with the Fiber only and ADSL only, when testing I tried every combination possible, without any rules in the router. I did my test overnight alone in the office.

17MB D/0,8MB U (normal) for my ADSL connection and 33MB D/30MB U max for the Fiber.
Message 5 of 17
jmizoguchi
Virtuoso

Re: SRX5308 too slow to manage a 100MB fiber ?

by the way. without router and computer directly connected to fiber side download 100Mbps right?
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June Mizoguchi-
Message 6 of 17
steph762
Aspirant

Re: SRX5308 too slow to manage a 100MB fiber ?

jmizoguchi wrote:
by the way. without router and computer directly connected to fiber side download 100Mbps right?


Yes, no limitation when I'm connected directly on the modem, I'm able to download at max 92 MB/s and 89 MB/ upload average.

I get a little better (45 MB/s) deactivating Traffic Meter on this wan like I read in another post and I also uncheck TCP Flood in Security / Firewall / Attack Checks.
Message 7 of 17
jmizoguchi
Virtuoso

Re: SRX5308 too slow to manage a 100MB fiber ?

Connection between the two is full duplex ?
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June Mizoguchi-
Message 8 of 17
steph762
Aspirant

Re: SRX5308 too slow to manage a 100MB fiber ?

Sure, I 've checked and tried sometimes to force full Duplex on the router. Curiously performance are degraded when using Full Duplex forced, but it connect himself full duplex in automatic mode, even tested with a switch between modem and SRX.
Message 9 of 17
silvex
Aspirant

Re: SRX5308 too slow to manage a 100MB fiber ?

I thought this was a 1Gbps (100MBs) of LAN-to-WAN throughput? It is only getting 35MBs (tops 45MBs with bandwith management?)
Message 10 of 17
steph762
Aspirant

Re: SRX5308 too slow to manage a 100MB fiber ?

Just upgraded to 4.2.1 firmware. Yippee, problem almost solved.
I've been able to test just after reboot, 93 MB download and 45 MB upload !
A good progress.
Message 11 of 17
steph762
Aspirant

Re: SRX5308 too slow to manage a 100MB fiber ?

My fiber connection has been upgraded. 800 Mb/s download and 250 Mb/s upload. Verified connected directly to the box (847 download, 265 upload).

And the problem is still there. The SRX5308 should be able to manage 924 Mb/s (specifications).

The best I can test with the SRX5308 is 85 Mb/s download 95 Mb/s upload.

I confirm that I'm connected with Gigabit.

 

I have once again to downgrade the firmware to get back better results.

What happen with new firmware. There is so many bugs not corrected since so long.

Should I be a beta user all the live of this product ?

Message 12 of 17
DaneA
NETGEAR Moderator

Re: SRX5308 too slow to manage a 100MB fiber ?

Hi steph762,

 

I assume that you have update the firmware to v4.3.3-6.  Have you factory reset the SRX5308 then reconfigure it from scratch?

 

 

Regards,

 

DaneA

NETGEAR Community Team

Message 13 of 17
steph762
Aspirant

Re: SRX5308 too slow to manage a 100MB fiber ?

Thanks for your reply.

Yes I have again reset all my config to setup from scratch again and again.

 

But NO I'm not paid to be a beta tester. But I will be pleased to talk about that.

 

It's been almost ten times I have to test an upgrade and to reconfigure the same router from scratch.

New firmwares didn't give me back the bandwith capability that I've paid for.

Message 14 of 17
DaneA
NETGEAR Moderator

Re: SRX5308 too slow to manage a 100MB fiber ?

Hi steph762,

 

Are you still using firmware v4.3.3-6?  Do you have firewall rules enabled on the SRX5308?

 

Let me share this old forum thread.  Kindly read it then follow the steps suggested.  Hope it works for your SRX5308.

 

 

Regards,

 

DaneA
NETGEAR Community Team

Message 15 of 17
steph762
Aspirant

Re: SRX5308 too slow to manage a 100MB fiber ?

No, I reverted to the old firmware, like I said before, because I've full bandwidth with it.

Yes I've firewall rules, it is just NAT and PAT rules.

I tried those rules with both firmware.

Message 16 of 17
DaneA
NETGEAR Moderator

Re: SRX5308 too slow to manage a 100MB fiber ?

Hi steph762,

 

With regard to this, it would be best that you to contact NETGEAR Support then open a case about your concern.  Let NETGEAR Support know about your experience.  They might get logs from the SRX5308 using the latest firmware as well as with the current firmware you are using to analyze it and if possible, escalate it to the engineering team. 

 

 

Regards,

 

DaneA

NETGEAR Community Team

Message 17 of 17
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