Orbi WiFi 7 RBE973

Site-to-site IPSec VPN & More for BR500 Router Updates with Insight IM5.6 Release

BretD
Admin

Site-to-site IPSec VPN & More for BR500 Router Updates with Insight IM5.6 Release

Insight Instant VPN RouterInsight Instant VPN Router

We are pleased to announce the release of firmware version 5.6.0.1 for BR500 that offers the addition of IPSec VPN support as well as many improvements to the existing features to enhance the performance and stability of the product.

 

List of new features include:

  • Support site-to-site (Network to Network) IPSec VPN. Both IKEv1 and IKEv2 are supported. This means that BR500 can now interface with any router that can support IPSec and establish a site-2-site VPN link.
  • Remote tech support mode  – this means that upon user’s permission, NETGEAR’s tech support team can remotely log in to the BR500 through a secure connection to perform diagnostics and troubleshooting.

 

For a complete list of features, improvements and bug fixes, please see here.

The new firmware for BR500 can be found here

 

To update the firmware of BR500 if it is connected to the Insight cloud, schedule or perform an update using the Insight app or through the web portal.

 

To update the BR500 firmware from the web GUI, follow the instructions in your product’s user manual. To view BR500’s user manual, visit https://www.netgear.com/support/product/BR500.aspx#docs.

 

Thank You, 

-Business Router and Security Product Management

Message 1 of 6

Accepted Solutions
BretD
Admin

Re: Site-to-site IPSec VPN & More for BR500 Router Updates with Insight IM5.6 Release

We would love your feedback on BR500. Let us know your experience. 

View solution in original post

Message 2 of 6

All Replies
BretD
Admin

Re: Site-to-site IPSec VPN & More for BR500 Router Updates with Insight IM5.6 Release

We would love your feedback on BR500. Let us know your experience. 

Message 2 of 6
Retired_Member
Not applicable

Re: Site-to-site IPSec VPN & More for BR500 Router Updates with Insight IM5.6 Release

Garbage router, even worse tech support.  The cloud service drops regularly, and the site to site VPN feature, although quick to configure isn't at all stable.  I would return these if I could and go Sonic Wall

Model: BR500|Insight Instant VPN Router
Message 3 of 6
MrJoshW
NETGEAR Expert

Re: Site-to-site IPSec VPN & More for BR500 Router Updates with Insight IM5.6 Release

Hello,

 

Sent you a private message to see if we can address the issues you are running into.

Message 4 of 6
Andi79Nbg
Aspirant

Betreff: Site-to-site IPSec VPN & More for BR500 Router Updates with Insight IM5.6 Release

Is there a newer Firmware as BR500-V19.07.0.8 available? Have some issues with IPSEC using FQDN 😞

Model: BR500|Insight Instant VPN Router
Message 5 of 6
MrJoshW
NETGEAR Expert

Betreff: Site-to-site IPSec VPN & More for BR500 Router Updates with Insight IM5.6 Release

19.07.0.8 is part of our beta firmware that was used during our public test of IPSEC. I would recommend upgrading to one of our current firmware builds, current firmware version is 5.6.0.1 and can be downloaded from the product support page.

Message 6 of 6
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