Reply

VPN Client License Re-Activate Reset

Rickeyjt
Aspirant

VPN Client License Re-Activate Reset

My dell notebook crashed and I cannot run vpn VPNG01L on my new dell notebook because it states the license # is already activated on that dead computer. Should I post the license number here? It needs to be reset so I can use the program again.

Model: VPNG01L|ProSafe VPN Client Professional (1-user)
Message 1 of 8
JohnC_V
NETGEAR Moderator

Re: VPN Client License Re-Activate Reset

Hi Rickeyjt,

 

Welcome to our community! Smiley Happy

 

May you be able to send me the license key via pm?

 

Regards,

 

JohnCarloV

NETGEAR Community Team

Message 2 of 8
Rickeyjt
Aspirant

Re: VPN Client License Re-Activate Reset

Don’t know how to private msg.
Message 3 of 8
JohnC_V
NETGEAR Moderator

Re: VPN Client License Re-Activate Reset

@Rickeyjt,

 

Let me send you a pm and you can reply to it Smiley Happy

 

Regards,

 

JohnCarloV

NETGEAR Community Team

Message 4 of 8
Rickeyjt
Aspirant

Re: VPN Client License Re-Activate Reset

Where in this system is pm? Only emails received from you come from community@netgear.com which of course replies bounce back. I have not received a personal email at rjt@dviews.com to send you this - I give up. Here it is. I guess delete this thread after you copy it.

vpn 
VPNG01L

license # 
38706d-376973-466575-346f27

I need you to reset my vpn 

VPNG01L

license # 

38706d-376973-466575-346f27

Message 5 of 8
JohnC_V
NETGEAR Moderator

Re: VPN Client License Re-Activate Reset

@Rickeyjt,

 

I found out that you posted the VPN license and it has been moved to our spam quarantine. We already reset the license key and you may now install it to your PC. Please let me know if it is now working.

 

If ever your concern has been addressed or resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!

 

Regards,

 

JohnCarloV

NETGEAR Community Team

Message 6 of 8
Rickeyjt
Aspirant

Re: VPN Client License Re-Activate Reset

Ok thank you! If you have any link to user guide for this I would appreciate it as I need to review how to set it back up.

Message 7 of 8
JohnC_V
NETGEAR Moderator

Re: VPN Client License Re-Activate Reset

@Rickeyjt,

 

You're welcome! You may check this article on how to set up the VPN server and client.

 

Regards,

 

JohnCarloV

NETGEAR Community Team

Message 8 of 8
Discussion stats
  • 7 replies
  • 1018 views
  • 0 kudos
  • 2 in conversation
Announcements