VPN Client license key lost for SRX5308

[30362]

I know this has been asked many times before, but how do I go about getting the VPN client licenses for my SRX5308 I bought several years ago?

Thanks.

[JohnC_V]

Hi 30362,

Welcome to our community! 🙂

You may need to open a ticket on NETGEAR support so that we can confirm if the serial number that you have has already given a license. The license keys were included in a package once you open the box. Please also be ready with a copy of proof of purchase for verification purposes.

Regards,

JohnCarloV

NETGEAR Community Team

[30362]

When I try to open a support incident it won't allow me due to the age of the product, I am forced to post on the community...

How do I open a support case?

[JohnC_V]

@30362,

You may open a ticket through the pre-sales support team so that they can provide you the right information.

Regards,

JohnCarloV

NETGEAR Community Team