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Re: VPN Client license key lost for SRX5308
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2019-05-15
09:04 AM
2019-05-15
09:04 AM
VPN Client license key lost for SRX5308
I know this has been asked many times before, but how do I go about getting the VPN client licenses for my SRX5308 I bought several years ago?
Thanks.
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2019-05-16
12:36 PM
2019-05-16
12:36 PM
Re: VPN Client license key lost for SRX5308
Hi 30362,
Welcome to our community! 🙂
You may need to open a ticket on NETGEAR support so that we can confirm if the serial number that you have has already given a license. The license keys were included in a package once you open the box. Please also be ready with a copy of proof of purchase for verification purposes.
Regards,
JohnCarloV
NETGEAR Community Team
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2019-05-16
02:25 PM
2019-05-16
02:25 PM
Re: VPN Client license key lost for SRX5308
When I try to open a support incident it won't allow me due to the age of the product, I am forced to post on the community...
How do I open a support case?
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2019-05-17
09:25 AM