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VPN Client license key lost for SRX5308

30362
Aspirant

VPN Client license key lost for SRX5308

I know this has been asked many times before, but how do I go about getting the VPN client licenses for my SRX5308 I bought several years ago?

 

Thanks.

Message 1 of 4
JohnC_V
NETGEAR Moderator

Re: VPN Client license key lost for SRX5308

Hi 30362,

 

Welcome to our community! Smiley Happy

 

You may need to open a ticket on NETGEAR support so that we can confirm if the serial number that you have has already given a license. The license keys were included in a package once you open the box. Please also be ready with a copy of proof of purchase for verification purposes.

 

Regards,

 

JohnCarloV

NETGEAR Community Team

Message 2 of 4
30362
Aspirant

Re: VPN Client license key lost for SRX5308

When I try to open a support incident it won't allow me due to the age of the product, I am forced to post on the community...

 

How do I open a support case?

Message 3 of 4
JohnC_V
NETGEAR Moderator

Re: VPN Client license key lost for SRX5308

@30362,

 

You may open a ticket through the pre-sales support team so that they can provide you the right information.

 

 

Regards,

 

JohnCarloV

NETGEAR Community Team

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