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Re: VPN
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2017-10-11
10:30 AM
2017-10-11
10:30 AM
VPN
Registered SRX5308 with Netgear but unable to download/access VPN license key (NetgearVPNClientLite) from "MyNetgear".
Technical support for the product has ended but "Chat" should be available for a "lifetime".
Strange, no chat is available right now... Anyone?
Model: SRX5308|PROSAFE Gigabit Quad WAN SSL & IPSEC VPN Firewall
Message 1 of 7
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2017-10-12
11:25 AM
2017-10-12
11:25 AM
Re: VPN
Hi wbrass,
VPN lite license key was actually included in the package. It was a CD installer which has the license key on it. May I know where did you get this device? Was this a 2nd hand unit?
Welcome to our community!
Regards,
Message 2 of 7
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2017-10-16
03:31 PM
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2017-10-16
07:07 PM
2017-10-16
07:07 PM
Re: VPN
The unit was inherited (already installed) at a new customer office. The client didn’t know the device had 5 VPN seats and the former IT team is long gone.
Model: SRX5308|PROSAFE Gigabit Quad WAN SSL & IPSEC VPN Firewall
Message 4 of 7
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2017-10-17
02:51 PM
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2017-10-17
09:05 PM
2017-10-17
09:05 PM
Re: VPN
No; I don't have the email information for the installers of the equipment. Can the serial # be used to retrieve that information?
Message 6 of 7
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2017-10-18
02:26 PM