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Re: VPNG05L Error code 33

LAK1
Aspirant

VPNG05L Error code 33

Hello, I´ve formatted my laptop and reinstall vpn ipsec client but when I try to activate the software I get error code 33 (the license is already activated in other device).

 

How can I activate the software once again.

 

Regards.

Model: VPNG05L|ProSafe VPN Client Professional (5-user)
Message 1 of 4

Accepted Solutions
JohnC_V
NETGEAR Moderator

Re: VPNG05L Error code 33

@LAK1,

 

As per checking, you have 3 active licenses and we already reset the one that you sent. Please check if you can now install it.

 

If ever your concern has been addressed or resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!

 

Regards,

View solution in original post

Message 4 of 4

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JohnC_V
NETGEAR Moderator

Re: VPNG05L Error code 33

Hi LAK1,

 

Welcome to our community! 🙂

 

May you be able to send me via pm the license key and the email address that needs to be fix? I'll look forward to your message.

 

Regards,

Message 2 of 4
LAK1
Aspirant

Re: VPNG05L Error code 33

Hi JohnCarloV, 

 

i´ve sent you a pm.

 

Regards

Message 3 of 4
JohnC_V
NETGEAR Moderator

Re: VPNG05L Error code 33

@LAK1,

 

As per checking, you have 3 active licenses and we already reset the one that you sent. Please check if you can now install it.

 

If ever your concern has been addressed or resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!

 

Regards,

Message 4 of 4
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