VPNG05L need licence keys reset

[Jiri_GrandPa]

I have replaced 4 laptops where our 5 licenses package was used, always carefully uninstalling the SW, but I am not not able to use the license on the new HW, getting error 33. Can you please help me to reset the licenses.

Thank you very much.

[DaneA · Accepted solution]

@Jiri_GrandPa,

I got a feedback that your 5-user VPN license key has been fully reset.  You may now register it again on the new laptops you have.

Since your concern has been addressed or resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!

Regards,

DaneA
NETGEAR Community Team

[DaneA]

@Jiri_GrandPa, 

Welcome to the community! 🙂 

Kindly send me the following below via private message:

a. the VPN license key that needs to be reset

b. e-mail address that was used when you have registered the VPN license key

Regards,

DaneA

NETGEAR Community Team

[DaneA · Accepted solution]

@Jiri_GrandPa,

I got a feedback that your 5-user VPN license key has been fully reset.  You may now register it again on the new laptops you have.

Since your concern has been addressed or resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!

Regards,

DaneA
NETGEAR Community Team