VPNG05L reset license

[LAK1]

Hello, I´ve changed my laptop and install vpn ipsec client but when I try to activate the software I get error code 33 (the license is already activated in other device).

How can I activate the software once again?

Regards.

[DaneA]

@LAK1,

Welcome to the community! 🙂

The VPN license key needs to be reset so that you can use it to the new laptop.  Kindly send me the following below via private message:

a. the VPN license key that needs to be reset

b. e-mail address/es that was used when you have registered the VPN license key 

Regards,

DaneA

NETGEAR Community Team

[LAK1]

Hello DaneA, 

the license I need reset is the following:

email:d.laquidain@againsl.com

license: 444xxx-xxxxxx-xxxxxx-xxxxxx

Regards

[DaneA]

@LAK1,

I just got a feedback from the higher tier of NETGEAR Support that your VPN license key has been reset. 🙂  You may now re-register it to your new laptop.

If you were able to re-register it and have no further concerns, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution.

Regards,

DaneA

NETGEAR Community Team