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Re: netgear srx5308 internet speed slow
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netgear srx5308 internet speed slow
My netgear srx 5308 only gives roughly 37mb internet speed even though there is a 200mb Virgin line.
Any ideas
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Re: netgear srx5308 internet speed slow
Hi @Bridgford,
Let us isolate the problem. Kindly answer the questions below:
a. Are you connected via a wired connection directly to a LAN port of the SRX5308? If not, kindly do the test again while your PC is directly connected to a LAN port of the SRX5308 and check the internet connection speed.
b. Is the modem connected to the WAN port of the SRX5308 a modem-only device or a modem-router combination?
c. What is the current firmware version of the SRX5308?
Regards,
DaneA
NETGEAR Community Team
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Re: netgear srx5308 internet speed slow
I am connected directly to a LAN port of the SRX5308 and i carried out a speed test.
This gave me 37mb down and 14 MB upload. This is from a Virgin 200MB line.
The Virgin modem is a modem router combination.
The latest firmware on the SRX5308 is 4.3.2-
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Re: netgear srx5308 internet speed slow
Thanks for the feedback. Here are my suggestions:
1. Since the Virgin modem is a modem-router combination, I suggest you to configure it to full-bridge mode. In this way, it will be set as a modem-only device and the Public WAN IP address will be registered to the WAN port of the SRX5308.
2. Upgrade the firmware of the SRX5308 to the latest version which is v4.3.5-3. You can download it here. Be sure to perform a factory reset after upgrading the firmware then reconfigure it from scratch in order to start clean using the latest firmware version.
Let us know the results.
Regards,
DaneA
NETGEAR Community Team
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Re: netgear srx5308 internet speed slow
Hi
Thank you for the information.
I have upgraded the Firmware to the latest and factory reset.
I could not make Hitron Virgin router a Modem only as i need the multiple ports on the back and if i make it a "modem" only, i would have lost them.
I connected a Draytek modem router and i had 130mb out of this router in normal mode.
Any other thoughts?
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Re: netgear srx5308 internet speed slow
Thanks for the feedback. If you will not set the Hitron Virgin router to full bridge mode, you will have a Double NAT scenario in which this might be the reason why you are not able to get the internet speed you have subscribed through the SRX5308.
For more information about Double NAT, kindly access the articles below:
How to fix issues with Double NAT
Regards,
DaneA
NETGEAR Community Team
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Re: netgear srx5308 internet speed slow
Whilst "doubleNAT" is not optimal, the fact that he can swap out the SRX5308 for a Draytek router and get an immediate and significant increase in throughput indicates that doubleNAT is NOT the cause of the slow down.
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Re: netgear srx5308 internet speed slow
Thanks for information.
Any other ideas on how to improve speed through netgear srx5308.
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Re: netgear srx5308 internet speed slow
Kindly try this. On the web-GUI of the SRX5308, go to Security > Firewall > Attack Checks then uncheck the boxes that says "Block TCP flood" and "Block UDP flood." Then, observe if the same problem will occur. Refer to the image below:
Regards,
DaneA
NETGEAR Community Team