Internet not working

[Dreadnaught]

I was using the Netgear Genie app, I hit the access control toggle and then my Internet stopped working. For the whole place. Since then I haven't been able to connect at all. Any help?

[DexterJB · Accepted solution]

Hi @Dreadnaught,

1. What is the model number and firmware version of your device?

2. You can try accessing the router UI and make the changes there instead. The link below may help out.

http://kb.netgear.com/app/answers/detail/a_id/23289

Regards,

Dexter

Community Team

[DexterJB · Accepted solution]

Hi @Dreadnaught,

1. What is the model number and firmware version of your device?

2. You can try accessing the router UI and make the changes there instead. The link below may help out.

http://kb.netgear.com/app/answers/detail/a_id/23289

Regards,

Dexter

Community Team

[DexterJB]

Hi @Dreadnaught,

I would like to follow up and check if you are still experiencing the issue.

Regards,

Dexter
Community Team