New NETGEAR Support Experience Is Here – Learn More
NETGEAR strives to provide a first-class customer experience to our customers around the world. To enhance your NETGEAR support experience, we are updating our customer support tools. Our new support tools will enable us to serve you better.
What should you expect:
- Some changes to the look and feel of login and support pages.
- A short service downtime for our support phone system
- A short service downtime for our login pages
The downtime is scheduled to start at 12 am Pacific time on Sunday, June 3. We expect that the downtime will last two hours, but it is possible that the downtime will last longer.
UPDATE: Services back online. Thankyou for your patience during the downtime.
UNABLE TO VIEW/CREATE SUPPORT TICKETS!
I last heard from support on my Ticket June 1. I logged in to view my ticket, and the page will not load. The page to create a new ticket also does not load.
Re: New NETGEAR Support Experience Is Here – Learn More
I only need help with a password- it is not recognizing my old email address, yet they send me email :/