Tips for Using New NETGEAR Community Pages

[BretD]

Our new Community pages are designed to be intuitive, responsive, and work on your mobile devices. We also now have a way to feature content and help alert you to new articles, updates, and products. These changes may make it a little tricky to find parts of the site you used to visit often. Here are some tips on how to use the new NETGEAR Community pages effectively. We do understand that there are a few issues with the new pages and if you encounter any, please visit our Feedback and survey threads to alert us, or make suggestions.

Search Mode - Tips for searching through content

Select Your Community (Categories/Boards) Mode - Tips for finding community forums

Features and Tabs mode - Tips for finding featured content and stories

To search – simply type in a product name, or error message then click “Search”. It will take you the search results page. Here you can also use the Filter Results box to filter for certain categories, boards and more. You can also search by relevance and date.

Select Your Community – This is where the magic happens. Use the large icons on the front page to choose Home Networking, Business Solutions or Arlo – Smart Home Security. Each button will take you the respective business line. Once there, you can check out the Features and Tabs section, or click on the product category on the icons below that you are interested in. This will take you to the Category or Board page for each topic. Category page – Some Categories have several boards, choose what board you are interested in here. Board page – Board pages are for individual topics for specific product categories or features. Here you can see the conversation topics. If you have not read a topic, it will show with a small red line on the left side as in the screenshot below.

Features and Tabs - This is where we can feature cool content like NETGEAR Youtube videos, stories and even let you quickly see what’s happening in the community through our Tabs section. Tabs can show you

Stories – (you’re here now!) this is content by NETGEAR Community Team and soon, great posts by our Community members. Discussions – current posts in your selected business line. Solved – recent topics with a “Solved” flag. Hot Topics – Interesting topics currently getting lots of Community attention. KB Articles – populated with recent KB articles in your product family.

Announcements – We post important stuff here, and it populates across the Community pages.