× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Start a New Discussion

Announcements

Polls
What is your Experience with NETGEAR Insight cloud management?
Vote
Hide Results
Top Contributors
See All

Assign specific Insight Pro License to Devices to help MSP manage customer licenses.

Status: New Idea Submitted by Initiate on ‎2021-09-24 05:47 AM
Comment

I really like the NetGear Equipment and the ease of use in the cloud tool.

 

But there is one major issue for an MSP.

 

There is no way to assign a specific license to a device!

 

I have a number of customers, who have purchased different duration of license.  If you have two customers that have expiring or near expiring license, and one of them decides on 3 years and another on 1 and you add the codes in all at the same time.  You can now only allocate a number of licenses.  So one customer may get 3 years when they paid for 1.

 

I think you seriously need to review your allocations tools, unless I am missing som

See more ideas labeled with: