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Orbit Pro SXK80 Insight Feature requests

Status: New Idea Submitted by Follower on ‎2021-07-07 02:57 PM
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We are looking to use manage accounts for households using Insight and the Orbi Pro.  Right now, the Insight portal needs some help.  Here are some things I wish it could do:

  • Allow you to rename clients so they are identified easier
  • Only the Router shows up in devices and not the satellite so if someone unplugs the satellite, you don't get any kind of a notification.
  • No way to set up port forwarding remotely.  Have to use the local orbilogin.net and be onsite
  • If you make a change using the cloud, there is nothing that tells you that config is being pushed to the devices.  They should have a status like "configuring" or something... You just have to wait and hope the the command worked.
  • I will say that the portal and app make it very hard to find information.  Like notifications being under Account Management?  That is very un-intuative.  

Other than these things and the delay of using the cloud, I think it is a good solution.  It just needs some work.

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