GAT888 wrote:

Well, dang. I used the URL address on my PC and filled out the required info and the router failed to actually work. All the lights came on but I had no Internet connection to my computer and the problem with the TVs certainly wasn't corrected.

What does the Internet LED look like on the router? "On" is not enough. What colour?

You may be connected to the Internet but your PC isn't. Is this wifi or wired?

Your description does not have enough detail to know what is happening.

GAT888 wrote:

I reinstalled my old router so I could at least access the Internet.

This sends lout another warning signal. You can't just swap routers in and out of your network. You have to reboot everything, from the modem onwards.

Be sure to restart your network in this sequence:

Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.

GAT888 wrote:

Boy, I purchased the new Samsung smart TVs last month and they have been working great.

That's the first mention of any TV. These can be tricky to set up, especially Samsung.

Connecting a TV to the network is usually best done through the TV's controls and set up routine. The router rarely does much more than spit out the wifi signal. It is then down to the TV to do its thing.

Where possible, it is usually easier to use a wired connection from the router to the TV. It is easier to set up and less likely to fall over. If you can't run Ethernet cables around the place, you could look into Powerline Ethernet. It turns your mains wiring into an Ethernet circuit.

We still do not know what the router is. It has a model number. Look for it on the label.

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