AXC763 SFP+ DAC CABLE with Intel X710

[jg1]

Is there any known compatibly issue with the AXC763 SFP+ DAC CABLE and the Intel X710 Converged Adapter? I can't seem to get a link with this. I'm using a M4300-12X12F but have also tried directly connecting each port on the X170 without success. I also have Broadcom 57810 adapters that work fine.

[LaurentMa]

Hi jg1

No there's no known compatibility issue with Intel® adapters.

I would advise to run latest 12.0.2.9 software on your M4300-12X12F, since we fixed some DAC issues with that release.

Can you upgrade your 12X12F first thing following the release note indications?

On a separate note, Intel® NICs usually require Intel SFP and SFP+ modules, they are locked or very picky like most servers / storage are (requiring same brand DACs).

That's the reason why we strive to support Third-Party DAC cables, as long as they are MSA standard. Another option could be, try the Intel® Ethernet SFP Twinaxial Cable 3 meters XDACBL3M and let us know how it goes with 12.0.2.9 latest software.

Regards,

[jg1]

I'll get the firmware updated on the switches. 

According to Intel the card should "support direct attach cables that comply with SFF-8431 v4.1 and SFF-8472 v10.4 specifications" 

http://www.intel.com/content/www/us/en/support/network-and-i-o/ethernet-products/000006754.html

Thanks for the reply. 

[Retired_Member]

Hi jg1,

Welcome to Netgear Community!

I tried in my local environment. It's ok.  I Connect M4300-12X12F to PC(Inter X710) with AXC 763 DAC Cable.

So I suggest you can update your Inter X710 adapter dirver and try again.

Below is the detailed information:

1. Switch fiber port info:

2.Inter X710 info:

Regards

Ericz

Netgear Employee

[jg1]

I was able to update the firmware on the M4300-12X12F but it had no effect. I'll look to update the x710 firmware. 

[jg1]

I updated the Firmware and Driver on the card and still no link. I switched the card to a Windows 2008 server and still no link. I'm not sure what else it could be besides the cable. 

[atian]

1) do you have more DAC763? Could you try another one?
2) Could you provide the output of 'show fiber-ports optics-info all'?

[jg1]

Port 10 is connected to the x710.

I've tried 3 different AXC763 cables with none working. 

(M4300-12X12F) #show fiber-ports optics-info all

Link Link Nominal
Length Length Bit
50um 62.5um Rate
Port Vendor Name [m] [m] Serial Number Part Number [Mbps] Rev Compliance
-------- ---------------- --- ---- ---------------- ---------------- ----- ---- ----------------
1/0/1 NETGEAR 0 0 16092D0060 AXC761 10300 A DAC
1/0/2 NETGEAR 0 0 16142D0135 AXC761 10300 A DAC
1/0/3 NETGEAR 0 0 16142D0453 AXC761 10300 A DAC
1/0/4 NETGEAR 0 0 16092D0011 AXC761 10300 A DAC
1/0/5 NETGEAR 0 0 16092D0132 AXC761 10300 A DAC
1/0/6 NETGEAR 0 0 16142D0316 AXC761 10300 A DAC
1/0/7 NETGEAR 0 0 16142D0279 AXC761 10300 A DAC
1/0/8 NETGEAR 0 0 16142D0519 AXC761 10300 A DAC
1/0/10 NETGEAR 0 0 16191D0035 AXC763 10300 A DAC

[atian]

does it come up if you use AXC761 instead? and could you post the techsupport file too?

you can go to the GUI, maintenance->export->HTTP file export, select 'techsupport file' to get techsupport file.