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Re: Full factory reset M4300-52G 48-port without web or terminal access

wvrbe
Tutor

Full factory reset M4300-52G 48-port without web or terminal access

Hello,

 

We have trying to find a way to do a full factory reset of a switch that came back from a rental job.

We have no idea on the password to get in the Web GUI.

 

No access via the terminal due to no cables.

 

Reset button did not really help and a factory reset button was not found on the device.

How could we do a full factory reset to wipe the full confg with only pussing a button.

The manual did not helps out either.

 

Thx...

Model: GSM4352S|M4300-52G - Stackable Managed Switch with 48x1G and 4x10G including 2x10GBASE-T and 2xSFP+ Layer 3
Message 1 of 6

Accepted Solutions
wvrbe
Tutor

Re: Full factory reset M4300-52G 48-port without web or terminal access

factory reset did not clear the password, we did it via the usb cable to do a recovery and reset the password

View solution in original post

Message 6 of 6

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kevin_hong
Apprentice

Re: Full factory reset M4300-52G 48-port without web or terminal access

Hi Wvrbe,

Hold Reset button  for 10 seconds, the Deivce will be factory defalut 

 

For example:

"(M4300-48X) >Factory default restore button is activated "

Model: GSM4352PA|M4300-52G-PoE+ - 48x1G PoE+ Stackable Managed Switch with 2x10GBASE-T and 2xSFP+ (550W PSU)
Message 2 of 6
wvrbe
Tutor

Re: Full factory reset M4300-52G 48-port without web or terminal access

Helloa,

 

After around 6 sec the switch is rebooting even if you keep pushing.

After the reset, the defaul admin with no password does not work.

Message 3 of 6
kevin_hong
Apprentice

Re: Full factory reset M4300-52G 48-port without web or terminal access

Hello Wvrbe,

 

After restore-defalut deivce, login dut by Gui do not need password.

 

You only need to enter username "admin" to login successfully by Gui

Message 4 of 6
maindriver
Star

Re: Full factory reset M4300-52G 48-port without web or terminal access

Buy yourself some of these cables..

 

'Cisco rollover USB ftdi cable'

 

They are awesome, if you need drivers, they'll be on FTDI website.

 

Use KiTTY to connect up.

Message 5 of 6
wvrbe
Tutor

Re: Full factory reset M4300-52G 48-port without web or terminal access

factory reset did not clear the password, we did it via the usb cable to do a recovery and reset the password

Message 6 of 6
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